"We waited 9 hours for something that took 5 minutes to be done"
About: Darent Valley Hospital / Accident and emergency Darent Valley Hospital Accident and emergency Dartford DA2 8DA Darent Valley Hospital / Trauma and orthopaedics Darent Valley Hospital Trauma and orthopaedics DA2 8DA
Posted by MITCH74 (as ),
Brought my mum in to Darent Valley Hospital A&E as she had knocked her leg and had a huge Haematoma. We arrived about 8am and we sat in the waiting area, they had the air conditioning on so it was cold sitting there and alot of the people waiting were asking for blankets.
Alot of the staff just seem to stand about chatting or looking on computers at things and don't seem to be very 'hands on' about things.
I'm not a medical expert here but I knew that my mum's leg needed urgent treatment as she has been in A&E before with the same injury and they left my mum's leg for so long that the swelling burst her leg open which resulted in my mum having to stay in for a week.
It took 3 Doctor's to come to a decision on what to do to my mum's leg and the procedure that they did only took about 5 minutes. We waited for 9 hours for something that took 5 minutes to be done. If they had of done the procedure there and then we wouldn't of had to waste 9 hours of their time!
I do think they seriously need to up their game and sort patients out quicker instead of appearing to drag it out.