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"I waited a long time for my bloods to be taken"

About: Croydon University Hospital / Accident and emergency London Ambulance Service NHS Trust

(as the patient),

The service I received was okay, but it could have been better.

I waited three and a half hours for an ambulance to arrive. When I finally got to A&E, I waited a long time for my bloods to be taken.

There was lots going on in the ward, with staff here and there, and generally it was very busy.

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Responses

Response from Croydon Health Services NHS Trust 10 years ago
Submitted on 19/09/2013 at 18:24
Published on Care Opinion at 20:25


Thank you for getting in touch with us and letting us know about your experience.

We treat every patient as soon as possible when they come to us; when the service is busy there can sometimes be a bit of a wait to be treated and we hope that this was not too inconvenient for you.

We hope that you are feeling better; if you would like to get in touch with us to discuss your experience, please contact our PALS team on 020 8401 3210 or talktous@croydonhealth.nhs.uk

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