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(Tell us your experiences in 500 ...

Story from nhs.uk

"(Tell us your experiences in 500 ..."

About: Royal Preston Hospital / Trauma and orthopaedics

(as the patient),

What I liked

(Tell us your experiences in 500 words or less)

What could be improved

orthopedic clinic - checking in and where to go when your name is called could do with a massive overhaul. it was a complete shambles not to mention the over run appointment times.

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Responses

Response from Royal Preston Hospital 15 years ago
Royal Preston Hospital

Submitted on 21/07/2008 at 15:19
Published on nhs.uk on 01/08/2008 at 01:00

We are sorry to hear on this occasion that our services have not met your expectations. The Trust is seeking to ovehaul its outpatient services with a remodelled and improved checkingin service being piloted at Chorley and South Ribble Hospital. This will include a new touch-screen checkin facility, similar to those in use at airports. If the pilot scheme is a success we will look to rollout the scheme at Royal Preston Hospital.

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