"My relative is at present in your ..."

About: Royal Blackburn Hospital

(as a relative),

What I liked

My relative is at present in your hospital undergoing critical care. I have found your staff of all grades to be caring, hard working and dedicated to the patients and families they care for. I can only say thankyou for the fantastic service they provide.

What could be improved

On a previous message it is mentioned about smoking outside the hospital, I am a non-smoker but I would request tolerance and understanding from others, people who smoke will rely more on the habit in stressful situations. Maybe a dedicated smoking shelter would help in this instance. Keep up the excellent work. Thank you, Christine.

Story from NHS Choices

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Response from Royal Blackburn Hospital

Thank you for your comments and a group will be set up to look into the possabilites of a designated smoking area. Thank You.

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