"very clean and modern facilities,excellent ..."

About: Royal Blackburn Hospital

(as a relative),

What I liked

very clean and modern facilities,excellent medical staff,efficient and friendly.

What could be improved

Pharmacy unbelievably inefficient ,this department took over four hours to process a straightforward prescription.The patient (my son) should have been discharged at lunch time,we didn't leave until after 4,which then meant a greater car parking charge.No apologies,(except from the ward staff,) or explanations.

Story from NHS Choices

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