"Some of the staff were more understanding ..."

About: Burnley General Hospital

(as the patient),

What I liked

Some of the staff were more understanding than others some were overtley rude.

What could be improved

I managed to get my husband to accident and emergency within three hours of him suffering a stroke, he actually walked into the hospital and was able to communicate. It took a week for a diagnosis it took five days before he was given a scan. I think the hospital needs a clear pathway for stroke victims and if they have one the staff need informing of it. The damage my husband has suffered may have been avoided.

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Response from Burnley General Hospital

Thank you for your comments, The Trust is committed to ensuring that all patients recieve the best treatment and care and a pathway for strokes will be more widely available to staff.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful