"Come in ill, go out worse!"

About: Royal Preston Hospital

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Gp sent me in with severe ear infection and couldn't keep anti biotics or painkillers down, was put on a drip but they forgot to put the anti biotics in, it took 5 hrs of asking for them to put it in! In the morning they'd ran out of the ear drops so just had to do without! Infection was getting worse as it wasn't being treated! No antibiotics given from 4 in the morning up until going home, better off staying at home as at least I can take the tablets myself after having anti sickness in my arm! Everytime I asked someone what was going on they said they'd be back, surprise surprise nobody ever got back to me! Just left to rot as far as they're concerned!!

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Response from Royal Preston Hospital

Thank you for providing feedback. We are concerned to read your comments and would welcome the opportunity to investigate further. Please could you contact Customer Care on 01772 522521 so that we can discuss the issues and see what we can do to try and resolve them.

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