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Good experience in Day Unit at St John's Hospital, Livingsto...

Posted By HappyPatient85

"Good experience in Day Unit at St John's Hospital, Livingston"

About: St John's Hospital / Ear, Nose & Throat

(as the patient),

Went into the Day Surgery Unit at St John's Hospital in Livingston for a tonsillectomy yesterday and was really impressed by the standard of care I received. Everything was very efficient and I wasn't kept waiting too long before the op. I was also very nervous as this was my first ever operation but the nurses, anaesthetist and surgeon could not have been nicer - the nurse the went into the operating theatre with me was a particular gem.

The nurse in the recovery room was equally nice, and the nursing staff on the ward were all helpful and attentive and made sure my pain was under control after the op. They also made sure to give me advice about recovery and all the pain meds I needed before going home.

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Responses

Response from Stuart Wilson, Director of Communications and Public Affairs, NHS Lothian 10 years ago
Stuart Wilson
Director of Communications and Public Affairs,
NHS Lothian

Submitted on 06/09/2013 at 17:03
Published on Care Opinion on 08/09/2013 at 21:21

Thank you for taking the time to share your positive experience of care at St John’s Hospital.

I am delighted to hear that you were treated well and that our staff helped put you at ease for your operation. We strive to put the patient at the centre of everything we do and I am glad to hear that was the case for you.

I have passed your positive comments to the hospital so that the staff involved in your care can be made aware.

I wish you a speedy recovery.

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