"The staff all had very good attitudes"

About: Community Health Services / Falls and wellbeing

(as the patient),

I had a fall and scraped my knee, so I attended the walk-in centre.

I was expecting to get better as the weeks passed, but my knee is not better and is hurting all the time. I was given antibiotics, but I have that many pills to take I forgot to take them, which might be why my knee is not any better.

The staff all had very good attitudes and I have no complaints other than waiting for a while to be seen.

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Response from North West Boroughs Healthcare NHS Foundation Trust

Dear Question 579,

Thank you very much for taking the time to leave a comment about the care that you received at the walk in centre.

We aim to provide a locally accessible, effective service to our patients and value any feedback as this allows up to make improvements where possible.

Kind regards,

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