"This is where dad was treated 2011- summer of."

Anything else?

Its the same depressing old story. Health professionals who cant organise their own schedules, let alone other peoples lifes. Dad was transfered here, 2 summers ago. We had if not high hopes at least hopes that he'd be treated with some dignity. We were true to form let down. We were messed around from pillar to post by very poor staff- with one minor exception, a nurse, who had the work ethic, and worked an bit. Dads treatment was variable to say the least. They discharged him prematurely when he was in need of an stable environment. I personally would never let an family member near the place.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from St Marks Hospital


Thank you for your posting and please accept my apologies for the delay in responding. I am sorry that you were dissatisfied with the service provided here. The Minor Injuries Unit at St Marks Hospital is provided by East Berkshire primary Care Out of Hours Service. If you wish to discuss this further, please contact them at ebpc.complaints@nhs.net Tel: 0845 071 2024

Alternatively, you could contact your local Healthwatch organisation for assistance. Contact details can be found on our website www.berkshirehealthcare.nhs.uk

Yours Sincerely,

Trevor Lyalle

Patient Advice & Liaison Service

Berkshire Healthcare NHS Foundation Trust

Tel: 0118 9605027

E Mail:bht@berkshire.nhs.uk

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Updates, changes and questions related to this story