"Quick review of this place."

Anything else?

In theory this Hospital has the potential to be an nice cottagey type hospital. I was actually born there. In practise. Parts of it are OK- for example there's several clinics there that aren't bad. This said, the walk in centre is shockingly poor. I've used it quite an few times, over the years. The staff there are hardly the best- the waits are long, and the nurses dont even do basic jobs, that nurses should such as lancing boils, or blisters. Dont want to appear over-critical but my memories of this walk in clinic can only be described as appalling. That said, one of the clinics, in the Hospital grounds, is OK- the staff there are at least semi-pleasant, and the wait times aren't too bad. So, in summary and conclusion- some bits are the NHS today- rude, unprofessional, and unhelpful. Other- small bits, are quite pleasant. Why cant there be some consistency in these areas...

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Response from Upton Hospital

Dear Adrian,

Thank you for your posting and please accept my apologies for the delay in responding. I am sorry that you were unhappy with the service at Slough Walk in Centre. I will include your feedback within our standard reporting procedures and make staff aware of this.

If you would like to discuss this further, please do not hesitate to contact me. Alternatively, you could contact your local Healthwatch organisation for assistance. Contact details can be found on our website; www.berkshirehealthcare.nhs.uk

Kind Regards,

Trevor Lyalle

Patient Advice & Liaison Service

Berkshire Healthcare NHS Foundation Trust

Tel: 0118 9605027 e mail: bht@berkshire.nhs.uk

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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