"Minor Injuries Unit"

About: Faversham Cottage Hospital

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Excellent service, I found myself in need of an out of doctors hours emergency facility, due to an extremely angry horse fly! I came here expecting to sit & wait for hours Saturday 24/8/13. To my amazement I was dealt with very efficiently & quickly at reception invited to sit down in a wonderful clean, bright reception with toys for my son & plenty of magazines for me. Within 10 minutes I was called into a consultation room examined, sympathised with, given plenty of advice of how to look after my wound over the coming week & discharged with a weeks worth of antibiotics. I was fully expecting a prescription & a queue in the chemists! I am not one for leaving reviews but the way I was dealt with is a world away from the horror stories of the NHS we hear about it so I felt compelled to say Faversham & the surrounding areas are very lucky to have this facility & its efficient staff on our doorstep.

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Response from Faversham Cottage Hospital

Hello, we don't run this particular service at Faversham, but on behalf of the NHS thank you for taking the time to give your feedback, and we're pleased you had such a positive exaperience. Best wishes Customer Care Team Kent Community Health NHS Trust Tel: 0300 123 1807 Email: kcht.cct@nhs.net Website: www.kentcht.nhs.uk

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