"Care in the community - lacking"

About: Coventry And Warwickshire Partnership NHS Trust / Adult mental health

(as the patient),

Having a severe mental health diagnosis, and following two periods in hospital, I use the Rugby MIND Wellbeing Hub as a place to have company and keep me from getting bad again.

The Hub is only open for 6 hours each week - 3 on Tuesday and 3 on Saturday.

It is nowhere near enough.

Yesterday I had a very distressing time, being turned away by a lady working in MH (but that's another story) and I was descending into depression. I really could have done with some company like the Wellbeing Hub provides, to keep me from self-harm or something else dangerous. But it was a Thursday, so the hub was shut.

I had to survive on my own.

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Response from Julia Williams, Assistant Director - Experience & Quality, Coventry & Warwickshire Partnership Trust

Dear Shaky,

Thank you for taking the time and trouble to place this posting, highlighting your difficulties.

I will request a response from the service and come back to you.

In the meantime, if you would like to discuss your concerns in greater detail, could you contact the Customer Services Department on the following telephone number: 02476 536804.



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