"Pre-assessment at St Luke's Hospital "

About: Bradford Royal Infirmary / General surgery

(as a staff member),

I was due to have an operation at Bradford Royal Infirmary for the removal of my big toe nail from the root. As I have a number of health issues I was booked in for a pre-assessment at St Luke's Hospital.

I explained to the nurse that based upon previous experience I dehydrate very easily, and past doctors have recommended that I have a saline drip up before any operations to ensure that this doesn't happen. The nurse ignored this information, saying that I needn't worry and that it'll be fine.

On the day of my operation I was told it would take place at 4pm, so was unable to eat throughout the day. I was put under, but brought around again as my operation was delayed. As I hadn't had a saline drip connected to me, when I came around I was feeling very dehydrated and disorientated. I was trying to speak to people, but was unable to and I couldn't fully understand what was being said to me, it was extremely distressing.

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Response from Shelley Bailey, Assistant Chief Nurse, Bradford Royal Infirmary

Thank you for taking the time to comment on the care you received. We are really sorry that your communication regarding dehydration was not acted upon by the nurse.

This information has been fed back to the pre-assessment centre at St Luke's and will result in better documentation. We hope you have recovered fully now.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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