"A good, even excellent hospital."

About: The East Riding Community Hospital

(as a relative),

What I liked

A good, even excellent hospital.

What could be improved

The website for Westwood Hospital is awful as it has no phone number, ,no fax numbers, no information for patients, no visiting hours, and suggests quite untruthfully that there is no parking of any kind. What are you trying to do, close the hospital? Why have a website with no information?

Story from NHS Choices

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Response from Engagement Section Assistant, NHS Hull

Dear Barbara English Thank you for your positive comments about Beverley Westwood Hospital. We have brought these and your suggestions about the website to the attention of Hull and East Yorkshire NHS Trust who we are sure will review the site and make any changes necessary. NHS Hull is the organisation responsible for deciding how money is spent on local health services [also known as commissioning], ensuring those services are of high quality and meet local needs. We value all feedback and if you would like to discuss this or any other matter further please do not hesitate to contact our Patient Advice & Liaison Service on 01482 335409 or by email. If you would like to become more involved in decisions about local healthcare, all local health Trusts are recruiting ‘members’. By becoming a member you can receive top tips to keep yourself and your family healthy, find out more about your local NHS and help us improve local services. You don’t need any special skills or experience to become a member, you just need to be interested in our services and the people we care for. There is no commitment, you can get involved as much or as little as you want to. For more information please either by email or telephone 01482 675165. Thank you once again for taking the time to provide us with your views on local services.
  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful