"Website is not clear enough when trying to cancel or change an appointment"
About: Devon Access and Referral Team (DART) Devon Access and Referral Team (DART) Exeter EX1 1PQ
Posted by Bar374 (as ),
I needed to phone to cancel an appointment I had made through DART.
However, when I searched for your website and looked for contact details, it was very confusing. I ended up calling the wrong number.
There is too much information on the contact page which is confusing, especially for oldies like me!
I think the website needs to be a lot clearer to people can clearly see the correct number to call to cancel or change an appointment.
However, overall it is a very good system.