"My GP asked me to have an X-ray ..."

About: The East Riding Community Hospital

(as the patient),

What I liked

My GP asked me to have an X-ray as part of several tests. I rang the choose and book phone number who offered me Beverley Westwood radiography the following day! This was very convenient for me as I work in Beverley. I only waited for 10 minutes before I was called through (I was a little early), the X-ray itself was carried out by a very professional Superintendant Radiographer, and I then waited in the waiting room for 5 minutes to check that it had been taken properly. Very efficient, professional service, would recommend anyone choosing to attend this hospital for X-rays.

What could be improved

Nothing that I can think of.

Story from NHS Choices

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Response from Engagement Section Assistant, NHS Hull

Dear Anonymous 2 Thank you for your kind words regarding your experiences using the choose and book system and your subsequent speedy x-ray at Beverley Westwood. We are pleased that the system has worked so well for you and it is good to receive such positive feedback. We are ensuring that all parties are informed of your comments and would like to thank you for taking the time to post them on this website. NHS Hull is the organisation responsible for deciding how money is spent on local health services [also known as commissioning], ensuring those services are of high quality and meet local needs. We value all feedback and if you would like to discuss this or any other matter further please do not hesitate to contact our Patient Advice & Liaison Service on 01482 335409 or by email. If you would like to become more involved in decisions about local healthcare, all local health Trusts are recruiting ‘members’. By becoming a member you can receive top tips to keep yourself and your family healthy, find out more about your local NHS and help us improve local services. You don’t need any special skills or experience to become a member, you just need to be interested in our services and the people we care for. There is no commitment, you can get involved as much or as little as you want to. For more information please either by email or telephone 01482 675165.
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