"a and e a fantastic and caring service"

About: Princess Alexandra Hospital (Harlow)

Anything else?

the a and e at p a h is as far as i am concerned the best in the country over the last 6 months have had to deal we me at least 15 times for consequences of a non diagnosed mental health problem with out them i would be dead and every time i have been sent back they've been patient kind professional and dedicated besides my insistence and the urging of the mental health worker that i shouldn't be there they wouldn't let me leave till they felt i was safe to leave the doctor i saw a spent a hour getting the appropriate information as well as trying to calm me down as well as manage my paranoia of being in hospitals the nurses and healthcare assistance were just as good despite my 4 attempts to leave and continued irrational behavior never once lost there patience the staff here and protocols are a great benefit to this community if half the departments in the system are half as good as this one after the reforms then they would have been a success

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Princess Alexandra Hospital

Dear SJO, Thank you so much for your heartfelt comments about your experience in our Emergency Department. It is inspiring to receive your feedback and the staff who treated you will be very flattered to read what you say about the impact of their care and attention for you. I do hope you feel better and as always if you ever feel the need to raise a concern or have a question please do contact us on 01279 827084 and we will assist.

  • {{helpful}} of {{total()}} people think this response is helpful

Updates, changes and questions related to this story