"I am very grateful for the treatment I received."

About: Euston House Telford referral and quality service (TRAQS)

(as the patient),

I have had both eyes treated for cataracts. I received very good treatment and prompt service. Not a long wait from when my GP referred me to TRAQS at Euston House.

I am very pleased with the result and I was treated with utmost respect and courtesy.

I am very grateful for the treatment I received.

Thank you.

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Response from Cathie McKenzie, Patient Advisor, TRAQS, NHS Telford and Wrekin CCG

Thank you for forwarding your comments regarding your recent referral.

It is pleasing to note that TRAQS contacted you promptly and was able to provide you with an early hospital appointment.

The care provided by all NHS staff is very important and hospital staff appreciate each and every word of praise received. I am pleased to note that you were treated with respect and courtesy and the treatment received met with your approval.

Thank again for taking the time to write to TRAQS.

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