"Paramedic who attended me"

About: South Western Ambulance Service NHS Foundation Trust / Emergency ambulance

(as the patient),

In August 2013 in the evening I got some chemicals in my eye at my home in Camborne. I could not see and was panicked by this, I knew to flush it with water but this was not working.

My wife phoned 999 and a short while later an ambulance car arrived. I have never needed to use the service before but was soon put at my ease by the lady that came to my home, I think her name was Steph and I believe she came from Redruth.

I would really appreciate it if you could pass on my most sincere thanks to her for her patience with me and her friendly manner towards me.

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Response from Laura Martin, Patient Engagement Administrator, Governance, South Western Ambulance Service

picture of Laura Martin

Dear tigz

Thank you for taking the time to share your experience. I sincerely hope that your eye us ok!

It is always rewarding to hear that our staff are continuing to provide excellent care to our patients. I will pass your comments to Ruth, and to the management team, who I am sure will appreciate your kind words.

Thanks for getting in touch.


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