"pain in arm been to minor injuries at orsett but..."

About: Basildon University Hospital

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i had hit my elbow and was in pain through this so went to minor injuries at orsett.waited for hour and half for a nurse to tell me it was my nerves in my arm and to rest for couple days no x ray didnt even look at my arm was disapointed and will never go there again as felt they didnt care just get u in and out.had the couple days rest like they said but still arm was hurting and well got worse couldnt end up pick a cup up so went to basildon accident and emergency.was expecting to wait long time but prepared to do this to get answers for my pain.surprise nurse at assessment was brilliant reception so helpful waited only few minutes before saw a proper doctor.he stated i had tennis elbow and my pain was due to this and my tendons in my arm were causing all the trouble.stated i needed to rest my arm for a week and gave me tablets to help me.do not know this doctors name but he was brilliant gave me good advice and was so nice.i cannot thank them enough and will always go to basildon a and e now for any problems but will not go to minor injuries at orsett they are waste of time and do not help you are better going to basildon in the first place as u get to see a doctor that helps u.

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Response from Basildon University Hospital

We have noticed that a number of comments posted on the NHS Choices some time ago did not receive a posted response from the Trust, for which we offer our sincere apologies.

We would like to assure you that at the time your comments were posted they were shared with the relevant departments.

Feedback from patients and/or their relatives/carers is always welcomed (negative or positive) whether it is showing appreciation for the care and treatment received or expressing concerns or offering suggestions to improve practices at the hospital.

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