"A&E department"

About: Darlington Memorial Hospital

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I arrived at the A&E department at 9.45am on Friday 5th July as I had suffered a fall earlier that day. After checking in at reception I was immediately taken to an assessment room to be met by a doctor and two nurses. I explained my fall and was assessed and sent for an X-ray. As soon as I returned from X-ray I was seen by the doctor who showed me my X-ray and explained that I had broken some ribs. He said that they would be extremely painful for a couple of weeks but also advised me on how to stand and also to breathe. He then Issued medication and I was able to leave. The whole experience only lasted 35 minutes including waiting for an X-ray. The service was efficient, thorough and carried out by a dedicated team. I was extremely I pressed with the service and would like to pass on my appreciation to the staff who helped me that day. The service provide by Darlington Memorial A&E department is excellent, thank you.

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Response from Darlington Memorial Hospital

Thank you for providing feedback on your recent visit to the Accident and Emergency department at DMH. I am very pleased to hear that you had a positive experience and that you are happy with the care you received. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the Accident and Emergency department. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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