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What a great example of a good NHS service

Story from nhs.uk

"What a great example of a good NHS service"

About: Birmingham Children's Hospital

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Surgical day care. The staff were all wonderful, and the very cheerful chap who drove us to theatre. We were given lots of information by all the staff in a lovely friendly manner. And when I got cut off on a phone call to outpatients they called me back.

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Response from Birmingham Children's Hospital 10 years ago
Birmingham Children's Hospital

Submitted on 16/08/2013 at 19:23
Published on nhs.uk on 17/08/2013 at 04:00

Thank you for your kind words. We always strive to give a high level of care to our patients and their families, I am pleased that you had such a positive experience and I hope your comments also help to provide some reassurance to anyone who may be anxious about coming in for day surgery too. I will pass on your message to the staff on surgical day care, theatre and out-patients. Once again many thanks for taking the time to write your message and I hope you are making a good recovery. Best wishes, Janette Vyse Lead for Patient Experience

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