"I was not surprised when they cancelled the appointment"

About: Telford referral and quality service (TRAQS)

(as a service user),

I was originally referred to Nuffield.

I was not surprised when they cancelled the appointment.

You then gave me another at Princess Royal Hospital.

Thank you.

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Response from Cathie McKenzie, Patient Advisor, TRAQS, NHS Telford and Wrekin CCG

Thank you for your comments.

As all feedback is anonymous I am unable to ascertain the reason as to why your initial appointment was cancelled by the Nuffield. There can be many reasons for this and if you would like me to look into the reason for the cancellation then please contact me on 01952 580441.

However, I do note that a further appointment has been arranged at The Princess Royal Hospital and I hope that this will be beneficial to you and I am sure you will receive excellent service.

Thank you again for writing to us.

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