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Exceptional care

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"Exceptional care"

About: Friarage Hospital Site

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I am writing to thank the staff at the O&G Clinic (sister), the SAU (surgeon and staff) and POSDU ward (staff nurse) for their outstanding level of care, empathy and skill during my recent visit and operation at The Friarage. The clinical and nursing staff demonstrated the standard to which all hospitals should aspire.

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Response from Friarage Hospital Site 10 years ago
Friarage Hospital Site

Submitted on 02/09/2013 at 15:35
Published on nhs.uk on 03/09/2013 at 04:00

Good afternoon Thank you for your kind words regarding the care and treatment you have recently received from the Friarage Hospital, Northallerton. I shall ensure your comments are forwarded to the relevant departments and I am sure the staff there will be very pleased to read them. It may interest you to know the trust runs a ‘Thank You Award’ scheme where NHS colleagues, patients and relatives can nominate staff in recognition of their work. These are presented throughout the year for acts above the call of duty or where staff have shown exceptional kindness towards patients and their relatives. Please contact the chairman’s office on 01642 854151 or email deborah.jenkins@stees.nhs.uk. Alternatively, you may also wish to nominate online at www.southtees.nhs.uk/about/awards/. With best wishes for your recovery. Yours sincerely Mrs Linda Oliver Patient Experience Co-ordinator

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