"Only when I contacted TRAQS did anything happen"
Posted by Scented795 (as ),
My process can be described in 3 phases:
1) Consultation with GP/initial referral process was excellent (Dr. Cawthorne, Donnington Surgery)
2) Information regarding the booking of appointment was less good. After 6/7 weeks I had heard nothing and had to chase this myself. Only when I contacted TRAQS did anything happen.
3) Process at PRH/Cardio Respiratory department was again excellent. Prompt, professional and efficient.