"I just want to say how good everyone has been."

About: Hull Royal Infirmary / Trauma and orthopaedics

(as a relative),

My husband has been receiving care for the last eight months due to a fractured hip and a leg ulcer.

I just want to say how good everyone has been.

Dr Miller at the Hull Royal, as well as Mr Chetter, has been excellent. Mr Chetter helped my husband when he was having circulation problems, and issues with blood passing through his leg.

The only thing I can think to complain about is waiting time. However, with not enough staff there is not a lot you can do about that.

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Response from Jackie Wileman, PALS Officer, Hull and East Yorkshire Hospitals NHS Trust

Thank you for adding you comments to the Patient Opinion website. It is always a pleasure to receive such positive feedback and we will ensure that all the staff concerned are made aware of these. We trust your husband is making good progress.

If you would like to become more involved in decisions about local healthcare, we are recruiting members. By becoming a member you receive our quarterly newsletter, find out more about your local NHS and help us improve local services. You can also attend our ‘medicine for members’ sessions and respond to questionnaires. You don’t need any special skills or experience to become a member; you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose.

For more information please either email your.nhs@hey.nhs.uk or telephone the Corporate Affairs office on (01482) 675165.

If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk as we are always striving to improve our patients' experience.

Thank you once again for taking the time to provide us with your views on local NHS services.

Kind regards,

Patient Advice and Liaison Service (PALS)

Hull and East Yorkshire Hospitals NHS Trust.

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