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Excellent care in accident and emergency

Story from nhs.uk

"Excellent care in accident and emergency"

About: Royal Derby Hospital

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Please pass on my sincere thanks to all concerned for the outstanding care received on Accident and Emergency, S.A.U. and Ward 310 after being admitted with severe abdominal pain. I was seen promptly on arrival. All pain relief administered, procedures, tests and scans were clearly explained. All staff were extremely professional, caring and understanding to both myself and my partner, with both Accident and Emergency and S.A.U. being extremely busy. All in all my care and attention was exemplary.

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Response from Royal Derby Hospital 10 years ago
Royal Derby Hospital

Submitted on 08/08/2013 at 17:50
Published on nhs.uk on 09/08/2013 at 04:00

Thank you for your feedback. We are really pleased to hear about the quality of care you received in A&E, SAU and on ward 310. It is important that our patients feel safe, comfortable and confident in the treatment they are receiving and I shall ensure that your positive comments are passed on to the relevant staff. J. Roberts, Communications

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