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"Exeptional Care"

About: Addenbrooke's Hospital

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I arrived at A&E with my son who had an obstruction in his oesophagus - We were immediately taken through to a room where my son was looked after with utmost care and consideration especially as he was incredibly scared and nervous. We were there for 4 hours and I could not fault the care we received from all the staff we met. They spoke to my son calmly and clearly, explaining to him what was going on every step of the way and I am sure this helped him to relax and finally clear the obstruction. I walked away feeling very blessed to have had such a positive experience especially having lived abroad for 12 years and having experienced many different A&E's around the world! There was no comparison. Thank you!

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Response from Addenbrooke's Hospital 10 years ago
Addenbrooke's Hospital
Submitted on 07/08/2013 at 13:35
Published on nhs.uk on 08/08/2013 at 04:00


Thank you for taking the time to post your comments, which we have shared with the Emergency Department. We hope your son has made a full recovery.

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