About: Freeman Hospital

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I was always quick to criticise our nhs but I am amazed at the dedication of the staff at this hospital they cared for my Nanna with absolute dedication . They treat her with so much care and compassion and in the end dignity I can't thank them enough on ward 8 what they did for my Nanna and her family at this difficult time was far more than just doing their jobs they were so busy but never changed attitudes they gave 100% not only to patient but to us her family I will never forget how much they did . Credit where credits due they really were a credit to the nhs The lady on the front reception desk was our first contact with the hospital and I am pleased to say she was a absolute star also they never get any praise neither normaly just criticised but she truly did her job very well just a shame there is not more like her .and a last thank you to admissions suite who under difficult circumstances also did a marvellous job to keep my Nanna comftorble during her stay there it maybe was a rather long stay there and they came under the firing line but again the true dedication of the staff on the admissions suite made that difficult time that bit more bearable thank you thank you I can't ever express my deep gratitude to you all .

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Response from Freeman Hospital

Thank you for posting your feedback on NHS Choices. We are very glad that you were happy with the care delivered to your Nanna by the vascular surgical team. The Trust strives to deliver the highest standard of care and patient experience at all times and to “put the patient at the heart of everything we do”.We are very pleased to note that you felt our team were compassionate and caring towards your relative and your family during her recent stay on Ward 8. The staff on Ward 8 were very appreciative of your feedback.

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