"The birth of our son made special"

About: East Surrey Hospital / Maternity

(as the patient),

All too often the Great British public invests a great deal of time complaining about services, especially, it would seem, the NHS. Sadly, very little energy is invested in providing quality feedback - where it was deserved.

I would like to single out a midwife at East Surrey Hospital in Redhill, Surrey. The care, compassion, kindness and professionalism shown to my wife and I (and then to our newly born son) was first class. Louise is a credit to her profession and a lovely person. Her care made the birth of a son a very special event and something we will never forget.

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Response from Tasha Gardner, Communications Manager, Marketing and Communications, Surrey and Sussex Healthcare NHS Trust

Dear Jeremy

Many thanks for the lovely feedback. It is wonderful to hear that the care given to you and your wife by your midwife Louise helped to create such a positive and unforgettable experience. I will make sure your comments are passed on to Louise.

I hope your new son is doing well and letting you both get some sleep.

Best wishes

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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