"If a patient is moved to another ..."

About: Leicester General Hospital

(as a relative),

What could be improved

If a patient is moved to another ward, it would be most helpful to advise next of kin.

My experience is that my brother was moved from ward 15 to ward 10 without advising us. The visiting times on ward 15 are 1 to 4 pm whereas ward 10 are11.30 to1 pm. I travel 60 miles to the hospital so i need to know in advance. also he was moved back to ward 10 again without notice.

Please give a little thought to the visitor becaus it can make a difference to the patient's recovery.

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Response from University Hospitals of Leicester NHS Trust

Dear reviewer,

We are really sorry that we haven’t responded to your comment. We did not receive a notification from Patient Opinion to let us know about your posting.

If you would still like us to look into your concerns, please contact us with an explanation and your full details by emailing communications@uhl-tr.nhs.uk

Kind regards,

Communications team,

Leicester’s Hospitals