"out-of hours GP service"

About: Trafford General Hospital

Anything else?

Door locked upto 5 minutes after my appointment time and was left seen and standing outside by staff. GP would ask my symptoms and cut me short with "I know I know"- unwilling to truly listen. Cross-infection control poor - used a thermometer to take my temperature with cleaning probe end prior to/post-use and no use of disposeable sheath on probe to minimise infection spread. Blood pressure was recorded in a record 5-10 seconds - unsure if it was even taken accurately. no hand-washing or glove use before or after looking in my mouth and infection spread straight onto GP's torch which went straight into his bag ( again no sheathing of this or cleaning before or after) - to infect the next patients? He then went onto type onto computer keyboard without hand-washing. Diagnosed me with viral infection and advised he wouldn't prescribe antibiotics due to being cautious about my pregnancy. A GP over the phone at the centralised service had advised that some antibiotics are safe to use in pregnancy whereas others are not. I asked if I wasn't pregnant - would he have considered antibiotics - and he said yes. I then said that antibiotics would not be effective against a virus infection anyway, regardless of my pregnancy! It is a well-known fact antibiotics are over-prescribed and at any rate,are totally ineffective against viral infections. Antibiotics only work against bacteria - not viruses. I asked how he could tell whether or not my infection was caused by bacteria or viruses without taking a swab - and he wouldn't answer my question. Surely an accurate diagnosis and/or treatment plan cannot be determined without the appropriate tests? He asked what medication I had taken so far - I told him one dose of 250 mgms of Paracetamol. He told me this was useless against controlling my symptoms. by the end of the appointment he told me he would prescribe me 250 mgms of paracetamol - and then issued me a prescription for 500 mgms of paracetamol ( which initially he had said was too high a dose to be taken in pregnancy! ) I hope that I never have to see this GP again and firmly believe that he needs update training in cross-infection control and well as a lot of refreshment in diagnosing and treatment planning, as well as prescribing!

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