"To the hospital staff -Thank you for looking after..."

About: King George Hospital

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I had stomach pains which started on Sunday 21-07-13 at 2300 approx - by midnight through to 0230 am I was suffering from severe diarrhoea and vomiting and pains in my stomache had got so severe I did not know what to do. A neighbour called a ambulance and the paramedics stabilised me. I was taken to Redbridge Hospital A and E. [please do not close it!] I cannot praise the medical and non medical staff too highly. I was processed and medically assessed and vomiting and diarhoea stopped and I was discharged on Monday at just after lunch as the stomache pains had ceased.... and I returned home and I was set up for outpatients appointment. For a week everything proceeeded well - no pains - no diarrhoea - no vomiting - then on Monday at 0320 am in the morning I had stomach pains again - but - no vomiting - and no diarrhoea - so I elected to use my GP - which opens at 0800 am in morning - I had my appointment with my GP who prescribed for me and needed hospoital to do a scan so I collected my prescription and promied to go back to hospital that monday afternoon to set up the scan appointment. When I got back home at 0930 I had got a lot worse and was bleeding badly now when I went to toilet. I went back to hospital - I was admitted immediately through A and E and medically assessed and then had a stay of four days over which I got a lot better. By the time I was discharged I was a lot better. I am very grateful and extend my greatest thanks to the medical and also non-medical staff for taking care of me [the pain was particularly worrying as I am elederly and have had two bouts of shingles in the past (one after the other - which even shocked my GP) and the stomach pains were as severe as that. I was in A and E and the medical assessment unit and heather ward and the staff are working non-stop 24/7 on long shifts and bed occupancy was close to 100 per cent for the duration of my stay and a bed was opnly empty perhaps for a hour at most! The fact that the staff were so busy did not mean that they neglected patients and their good humour and conversation contributed a great deal to reducing anxiety and making a recovery pleasant. Very impressed with the hospital over my four day stay. Thanks again to the hospital for taking care of me.

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Response from King George Hospital

Thank you for sharing your experience and I do hope you have continued to make a good recovery. I’m pleased to hear that even though staff were busy, they helped reduce anxiety and make it a pleasant stay for you and other patients. You might be interested to hear that we are introducing some further changes for patients with gastroenterology conditions, which will improve their access to senior doctors the level of clinical cover further. Yours sincerely Flo Panel-Coates Director of Nursing

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