"Catering"

Anything else?

Since the catering changed to a new regime last year all has not gone well. The food served on the wards is no longer tasty, good in appearance or in presentation. The hot food cabinet is delivered to the ward far too early, in one case it was 45 minute before food service. The consequences are that the food has dried out and has lost any nutritional value. The choice has been reduced to the point there are days when I am unable to eat anything on offer. The salads use to be great, now they just consist of a few lettuce leaves, three pieces of tomato and some sloppy coleslaw. The roast meals were alway something to look forward to but now the roast potatoes are rock hard and the meat tasteless. The restaurant always attracted a good trade from both within the hospital and a busy passing trade. It is now deserted following the reduce offer caused by the regime change. To cap this the room is now used for 'training purposes' and therefore the restaurant closes frequently loosing any passing trade. The next we will hear is that the restaurant does not make a profit so it will be closed altogether. When will the NHS accept all is not well and stop using buzz words to try to convince patients that all is well. All is not well. Listen and learn better still turn up unannounced on a ward and taste the food for yourself and you will be appalled if you are honest.