"Visit with my 95 yr old mother."

About: Cirencester Hospital

Anything else?

Yesterday (31.7.13) I visited the minor injuries with my mother following a fall she had had. On arrival we were welcomed and her details taken, We were warned that they were extremely busy and there would be a long wait. Shortly after we saw the sister who decided an ex-ray would be needed. We did wait for 2hrs, but were kept updated by the staff, all who were extremely friendly. The x-ray was done shortly followed by a visit from the doctor. He was charming. He spoke to mum mother and told her that she had broken on of her ribs and an explained in detail about the medication given and how we could help her. All the staff spoke directly to my mother keeping her in the loop. I would certainly go to Cirencester Minor Accident Unit again if needed. Thanks to them all.

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Response from Cirencester Hospital

Many thanks for taking the time to share this feedback - we're sorry for the very long delay in replying to you: NHS Choices has only recently resolved some technical issues so that we can now receive comments and respond directly. We're pleased that you were happy with your mother's care, and we will certainly pass on your comments to our team at Cirencester Hospital. Best wishes The team at Gloucestershire Care Services NHS Trust

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