"Brilliant equipment fitting service from Locala"

About: Locala Community Partnerships CIC

(as a parent/guardian),

We were having a rail fitted at the top of our stairs, locala sent someone to do this. They were brilliant, not a long wait for arrival, the man was quick and efficient and friendly. He even cleaned up the mess, which I think is important when people come to fit things, and there was quite a bit of mess as we live in an old house with thick walls

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Response from Nigel Grimshaw, Complaints Manager, Locala Community Partnerships


thank you for taking the time to post your feedback on Patient Opinion. I am pleased to hear you didn't have long to wait and the fitter cleaned up after himself. I hope you find the rail useful and it makes a difference.

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