"A&E & EAU"

About: Hillingdon Hospital

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Despite the hospital being very very busy my elderly mother was treated with, care kindness and thoughtfulness. I was very surprised at this as the hospital was so frantic I had prepared myself for the worse. A big thank you to the A&E staff for ensuring my mother was not left sitting in reception on a hard chair and to the staff on EAU who treated their night time visitor as if she was a guest checking in late to a top hotel. Thank you.

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Response from Hillingdon Hospital

Thank you so much for taking the time to provide us with the feedback regarding the service you received when your mother came to the emergency department. We are a very busy emergency department but always strive to ensure our patients receive the care they require in a supportive and caring environment and we are reassured that this was the case with your mother.

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