"left out in the cold"

About: Charing Cross Hospital

Anything else?

I went to charring cross A&E several times, twice in one day, they were worse than useless, incompetent and very un educated, they never went past the standard test of blood , x.ray, ecg, even though I was very ill they never tried to find out what was wrong. after they had done the standard tests they sent me home. when I returned a hour later in a ambulance. the nurse stuck the butterfly needle in my right hand next to my vein and asked me what was the sticking out of my hand. the level of incompetence in this hospital is amazing, ime surprised the dept is still open.

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Response from Charing Cross Hospital

Imperial College Healthcare NHS Trust is very dissappointed to read of your comments about our A & E services at Charing Cross. Providing a good patient experience is important to us and it would be helpful to have more details so we can investigate the attendances you have reported and understand the situation. To facilitate this we hope that you will contact our Patient Advice & Liaison Service pals@imperial.nhs.uk

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