"No service"

About: Hillingdon Hospital

Anything else?

Visited A&E after bike accident where I smashed my helmet and have snapped a ligament in shoulder with a prutruding collar bone. I was given pain killer and told to come to fracture clinic in one week no one even looked at my head – I then visited last night as have headaches waited 3 hours and no one came to see me........ Then asked for a reason and got shouted at by the receptionist

Story from NHS Choices

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Response from Hillingdon Hospital

We are very sorry to hear that your experience in our department was not of a standard that we expect to deliver to all our patients. If you wish to discuss your experience in more detail please contact us so that we can sit down with you and discuss how we might ensure this experience is not repeated should you ever require to use our services in the future.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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