"Accident & Emergency Services"

About: Barnet Hospital

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I spent 2 hours in A & E on Saturday night with my son whom had taken a fall from his bike whilst competing in a Triathlon. We arrived at 8.00 pm and were seen by a Receptionist who was very pleasant. Over the next 2 hours my son was seen in Triage, had an X-ray, was seen by a Doctor, who prescribed treatment and medication. Had his wounds dressed by a charming nurse, who was called away in the middle to deal with an acute emergency before returning and apologising for having been called away. The whole experience was as good as it could have been and all credit to the staff on duty. With my thanks Nicole

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Response from Barnet Hospital

As an organisation we are committed from learning from specific issues and from any mistakes we may have made. Hearing about where we can do better helps us to pinpoint where exactly to make improvements to the service we provide. The Trust is pleased that you had a positive experience whilst using our services and will ensure your feedback is directed to the appropriate manager to disseminate to their staff

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