"Staff are rude"

About: The Queen Elizabeth Hospital (King's Lynn)

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Went to A&E with chest pains and was made to feel that I was wasting their time. The staff are rude and patronising. The only good thing I could mention is the GUM clinic is always fantastic but the main part of the hospital needs a clean and the staff in the café could do with smiling.

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Response from The Queen Elizabeth Hospital

I was sorry to read that you were not happy with your experience of A&E ; if you would like to ring to speak to me I can arrange for you to speak to the senior nurse in the department to discuss your concerns Val Newton Deputy Director of Nursing and Patient Experience Tel 01553 – 613613 ext and bleep 3582

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