"My daughter was admitted to Shugbourough ..."
About: Stafford Hospital Stafford Hospital Stafford ST16 3SA
Posted by Pam (as ),
What I liked
My daughter was admitted to Shugbourough ward to have a broken arm reset. The ward was clean, and the floor cleaned twice on the day we were there. all of the staff were lovely, and explained things thoroughly to my child as well as to me. I feel that she received excellent care on the day.
What could be improved
When I took her to her first outpatients on Tuesday morning we saw a different Doc from the one we were scheduled to see, as he hadn't arrived for clinic. The Doctor we saw was great, but said that he couldn't fit her in to the theatre list that day or the next, although he did comment that he was surprised that she hadn't been admitted as an emergency case on the Sunday when we first brought her to A and E. Her arm was in a back slab and she wasn't in pain, but the thought of having it reset ws distressing for her (and for me!), so it would have been nice to get it out of the way sooner.