"Excellent care received in the urodynamics x ray..."

About: Rivers Hospital

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I underwent a test at the hospital. They were running late but this gave me the chance to drink more of the instructed water which I had been struggling to do due to the warm weather. The kind ness of the stafff and their general friendliness put me at ease. About hlaf way through the procedure I felt faint and despite the fact thet they were already behind they gave me every chanvce to recover and took their time to ensure I felt ok before proceeding. It wasn;t a pleasant test to have but I wanted to personally thank and recognise them. The hospital's own web site makes it hard to just send them an email so I am writing it here hoping they will see it. The nurse, the radiographer and the assistant were absolutely first rate, extremely sympatheic and efficient.

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Response from Rivers Hospital

Thank you for your comments I am pleased to read although the procedure was not pleasant the staff looked after you well. Patient safety is paramount and although it is regrettable that sometimes procedures and tests overun, patient wellbeing is our number one priority. I am sorry you weren't able to leave feedback on Ramsay website but I will ensure your comments are passed to the relevant staff. kind regards

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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