"again clinical management lets it all down"
About: Royal Orthopaedic Hospital Royal Orthopaedic Hospital Birmingham B31 2AP
Posted via nhs.uk
poor clinical management yet again the clinical admin is hopeless to deal with as proved before my consultant has a new secretary again how many is that ??? - the latest has only been in the job a week I saw the doctor on 13th June and it has taken 5-weeks for them to raise a referral letter to another ENT consultant and that was only after we chased the production (typing up) of this letter on at least 5 occasions if we hadn't we would still be waiting the secretaries always promised to call back but never did we are now sitting here waiting for another hospital UHB to arrange appointments so it goes on & on - it will soon be a year since my GP referred me originally