"Bad pre-natal service. Cesarean wound infected. No..."

About: St Helier Hospital

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Bad pre-natal service. I was referred by the midwife to the obstetrician, the first appointment was cancelled by him when we arrived at the hospital (at the time we were not too concerned as there was plenty of time before the birth so re booked, just an inconvenience arrange time of work). Eventually had the meeting and arranged a second just before the birth for him to check the progress. Got a letter canceling the appointment asking us to rearrange, phoned reception and told first appointment was a week after due date! Never got a new appointment. Tested blood pressure at home and found to be very high so went in at the weekend to Maternity Ward and were advised that I had preeclampsia. The senior midwife explained that I would not get rid of preeclampsia until I gave birth so her thoughts were to deliver early. I then stayed in hospital until my son was born, however each day the duty doctor had a different plan to previous requesting different treatment each day for over a week. Was told I would have a planned Cesarean, Induced, natural birth. In the end was induced 3 times over 5 days, the final day was in labour 12 hours, told to push but hadn't dilated so baby started getting stressed. Told I needed an emergency cesarean but needed a blood test first before for the anesthetist. Told to wait an hour for the results to come back. After an hour an half they came back saying they had lost my blood and would have to start again with new blood and wait again at which point I was obviously exhausted. When the blood results eventually came back I was moved to theatre very quickly and whole process was over within a couple of hours, but was terrifying. Cesarean wound infected After a couple of days I was released from hospital and sent home with my son, the home visit midwife removed the dressing my dress a week later. A couple of days later while in bed the cut burst open sending blood everywhere - over my bedding, floor, moses basket. I honestly thought I was going to die. My partner calmly called 999 and was taken back to St Helier by Ambulance to A&E the first doctor wanted to cover it back up but it was clear that something was very wrong, yellow smelly puss was oozing from the wound. We insisted for a second opinion and the new doctor agreed that it was infected and painfully did his best to squeeze out all the puss. I was then sent back home with an antibiotic. It did not clear up and I had to go back this time insisting that i be seen by Maternity staff rather than A&E. Wound was cleaner and sent away with new antibiotics. 4 months later I am still infected I have hole that was all red, am sore, get pain when being driven due to small bumps, it hurts to move position. I ended up going to St Georges last week where I have been given Augmentin which my pharmacist says is the strongest you can get. I just want to be better so I can enjoy my son.

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Response from St Helier Hospital

Thank you for your feedback and so sorry to hear of your bad experience with us. It is quite common place for doctors to vary in their opinions, and all of this is done with your utmost health and interests in every consideration they make. Child birth can be a very unpredictable process. A c section is a major operation and we are sorry to hear your wound became infected and remained so for some time afterwards but trust all is well now and you are enjoying motherhood. We will ensure your comments get passed on to the necessary departments. Pippa Hart Director of Nursing

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