"Hard working, efficient and very kind staff"

About: Heartlands Hospital

Anything else?

My husband and i were both in hospital together with pneumonia - me on a ward and my husband critically ill in intensive care. The staff went out of their way to keep me fully informed and to make it possible for me to visit him as much as possible. So many staff including doctors, nurses, cleaners, clerical staff and many more were exceptionally kind to me. I thank them all. The medical care we received was also of a very high standard and although my husband eventually died, as a retired doctor, I am comforted to know that everything that could have been done for him was done.

Story from NHS Choices

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Response from Heartlands Hospital

Heart of England NHS Foundation Trust would like to take the opportunity to thank you for your feedback and comments on NHS Choices website, this website also feeds into the Patient Opinion website, www.patientopinion.org.uk which is viewed daily by the Trust and a response to your posting will be available here. If you are unable to view the response and would like to discuss further please do not hestitate to contact us (Patient Services on 0121 424 0808) alternatively on www.patientservices@heartofengland.nhs.uk Kind regards Patient Services Department

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