"i have never been in hospital ..."

About: Russells Hall Hospital

(as the patient),

What I liked

i have never been in hospital before other than to give birth and was frankly dreading going in. However my experience was a very good one. I was admitted to the emergency assessment unit.

Here, although very busy, i was looked after in a timely and considerate manner. I was given a bed on PCCU after only 5 hours ( i was warned to expect longer) The nurse on the ward was excellent settling me in and giving me tea. The food was excellent, the staff cheerful and the care very good.Would not be worrid about a next time but hopefully there won't be one.

Story from NHS Choices

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Response from The Dudley Group NHS Foundation Trust

Thank you for your comments. We are acknowledging receipt of all feedback dating back to 2006, which was before the Trust began responding to all patient comments posted on the Patient Opinion website.

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