"I would like to thank your staff ..."

About: Russells Hall Hospital

(as the patient),

What I liked

I would like to thank your staff in the Accident & Emergency Dept, for the excellent way in which I was treated in December. Also the Ambulance men, who arrived about 5 minutes after my partner dialled 999, after I collapsed at her mother's home in Dudley. Here in Devon, where we live,we would have a minimum 25 minute wait for an ambulance from Plymouth 15 miles away,to arrive. I was most impressed with the professional response and efficiency, and was quickly taken to Hospital for treatment. I was also very impressed with the kind and considerate treatment I recieved.

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Response from The Dudley Group NHS Foundation Trust

Thank you for your comments. We are acknowledging receipt of all feedback dating back to 2006, which was before the Trust began responding to all patient comments posted on the Patient Opinion website.

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