"i have been a patient a number ..."

About: Russells Hall Hospital

(as the patient),

What I liked

i have been a patient a number of times being admitted on to wards c1 and c7 the staff are friendly but sometimes very tired and stressed due to lack of stafff. i have nothing but praise for my consultants in diabetes and gastroenterology. the nurses are usually helpful in answering any questions i may have about my stay. the doctors are also very good at explaining all the complications i have and always get me involved in my treatment listening to any ideas i have and are always willing to give them a try to see if they weather they work or not. so all in all a good experience.

What could be improved

obviously they need more nursing staff. what ever happened to the menus for meal times as now the food that is served looks like a microwave meal. more choice is needed plus more fresh food.

Story from NHS Choices

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Response from The Dudley Group NHS Foundation Trust

Thank you for your comments. We are acknowledging receipt of all feedback dating back to 2006, which was before the Trust began responding to all patient comments posted on the Patient Opinion website.

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